
AI Set to Handle 80% of Customer Service by 2029
New research predicts artificial intelligence will handle 80% of common customer service issues by 2029, raising questions about jobs and consumer rights.
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New research predicts artificial intelligence will handle 80% of common customer service issues by 2029, raising questions about jobs and consumer rights.

A new job called the 'Forward-Deployed Engineer' is seeing explosive demand, with listings up 800% as AI firms like OpenAI embed specialists within client companies.

Nobel laureate Geoffrey Hinton warns that tech giants' massive AI investments will only be profitable by replacing human workers, challenging historical economic patterns.

Airbnb CEO Brian Chesky advises recent graduates to focus on timeless human skills like leadership and critical thinking to navigate an AI-driven job market.

New research shows that while over half of U.S. companies use AI daily, most feel their workforce is unprepared, creating a major skills gap in the modern economy.

An accountant with 18 years of experience learned AI-assisted coding to automate his tasks and secure his career against the threat of automation.

Microsoft co-founder Bill Gates predicts that advancements in artificial intelligence could lead to a two-day work week for most people within the next decade.

Concerns about AI and job loss are not new. The debate dates back 200 years to economist David Ricardo, who argued machinery could harm laborers.

The rise of generative AI is fostering public skepticism about the authenticity of human creativity, raising questions about the value of art and expression.

A fully AI-generated actress named Tilly Norwood has sparked intense debate in Hollywood, with actors' unions and agencies raising concerns over job security.

Economists and policy experts are developing a range of government responses to manage the potential economic impact of artificial intelligence on the workforce.

Artificial intelligence is automating the entry-level jobs that new graduates rely on, removing the first rung of the career ladder and creating a future skills gap.