
AI Replaces 80% of Staff at Major Call Center Overnight
A major call center in the Philippines has replaced 80% of its human staff with AI agents, eliminating thousands of jobs and threatening a key sector of the nation's economy.
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A major call center in the Philippines has replaced 80% of its human staff with AI agents, eliminating thousands of jobs and threatening a key sector of the nation's economy.

A new study reveals how 1,250 professionals view AI in their work, showing productivity gains mixed with anxiety and trust issues across general, creative, and scientific fields.

U.S. tech companies are investing billions in AI, sparking concerns over job displacement and a widening economic gap. The intense race against China signals a new technological cold war.

The White House and Anthropic are in a heated debate over AI regulation, highlighting differing views on federal and state policies, job displacement, and the U.S.-China AI race.

Klarna CEO Sebastian Siemiatkowski warns that many tech leaders are downplaying AI's significant impact on jobs, stating a "massive shift" is coming to knowledge work. Klarna itself halved its workfor