#Workforce Automation

2 articles tagged

McKinsey Review Finds AI Agents Need Major Improvements

A one-year McKinsey review of over 50 AI agent implementations reveals significant challenges, including low-quality outputs and user frustration.

By Samuel Kendrick

#Artificial Intelligence#AI Agents#Business Technology

Business Tech•5 days ago

Citi Tests Agentic AI Platform with 5,000 Employees

Banking giant Citi is testing a new agentic AI platform with 5,000 employees in a six-week pilot aimed at boosting productivity, while acknowledging uncertainty about its future impact on jobs.

By Emily Carter

#Artificial Intelligence#Citi#Financial Technology

Related Tags

McKinsey Review Finds AI Agents Need Major Improvements

Citi Tests Agentic AI Platform with 5,000 Employees