#Customer Experience

2 articles tagged

Oracle Adds New AI Agents to Fusion Cloud Applications

Oracle has integrated new role-based AI agents into its Fusion Cloud Applications to help customer experience teams automate tasks and improve efficiency.

By David Chen

#Oracle#Artificial Intelligence#Enterprise Software

Marketing Tech•Sep 17

The New Rules of Marketing and Customer Experience

Marketing and customer experience are being reshaped by AI and a strategic shift towards customer retention over acquisition. Leaders must adapt to new rules.

By David Chen

#Marketing Strategy#Customer Experience#Artificial Intelligence

Related Tags

Oracle Adds New AI Agents to Fusion Cloud Applications

The New Rules of Marketing and Customer Experience