
Business Tech•
McKinsey Review Finds AI Agents Need Major Improvements
A one-year McKinsey review of over 50 AI agent implementations reveals significant challenges, including low-quality outputs and user frustration.
Samuel Kendrick is a business technology analyst for Neurozzio, reporting on enterprise AI adoption, corporate strategy, and the challenges of digital transformation. He specializes in analyzing the gap between technology policy and workplace practice.
A one-year McKinsey review of over 50 AI agent implementations reveals significant challenges, including low-quality outputs and user frustration.
Companies are unaware of up to 89% of AI tool usage, creating a 'shadow AI economy' that drives productivity but also introduces major compliance risks.