
AI Set to Handle 80% of Customer Service by 2029
New research predicts artificial intelligence will handle 80% of common customer service issues by 2029, raising questions about jobs and consumer rights.

An investigation into OpenAI's AI-powered browser, Atlas, reveals it systematically avoids accessing websites of companies, like The New York Times, that are in legal disputes with its creator.

New research predicts artificial intelligence will handle 80% of common customer service issues by 2029, raising questions about jobs and consumer rights.

A South African app, Grit, uses AI and secure storage to help women combat gender-based violence, offering a rapid-response system and an 'aunt figure' chatbot named Zuzi.

A major coalition of Japanese entertainment companies, including Toei and Square Enix, has formally accused OpenAI of copyright infringement, demanding it stop using their content to train its Sora 2

Top technology firms like Google, OpenAI, and Anthropic are racing to fix critical security flaws in AI that could expose millions to sophisticated cyberattacks.

Taiwan's Digital Minister Audrey Tang has won the 2025 Right Livelihood Award for using technology to strengthen democracy and foster citizen collaboration.

Microsoft plans to resume hiring after a year-long pause, focusing on integrating AI into its workforce to boost productivity before expanding its headcount.

Microsoft's CEO reveals the company has a surplus of AI chips it cannot use, not due to a tech shortage, but a lack of available power and data centers.

Researchers at the University of Surrey have developed a new AI model that mimics the human brain's wiring to improve efficiency and reduce energy consumption.

AI algorithms are increasingly making crucial decisions about your job prospects, predicting your future behavior based on limited data without transparency or recourse.